The second-hand marketplace Users Share Frustration Over Size Modifications
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Digital Channels Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to examine their items and manually change the size when needed, resulting in member annoyance.
Sizing System Modifications
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices following member complaints.
